Hi. It’s Dr. Janice Powis, Audiologist and Founder of Mayflower Audiology and Quincy Hearing. Thanks for visiting our site today so I can share with you my thoughts on finding the right audiologist. It’s amazing to think that, even more important than the type of hearing aid that you wear, is the person who’s providing the services to help you wear that hearing aid. Audiologists take a very long time to become certified and licensed.
It’s a lot of schooling, it’s a lot of work getting your doctorate, and most of us do it because we really love the idea of being able to give back to people a quality of life that they’ve lost. I myself do it because I watched some of my family members become a little more remote and a little less active because they couldn’t quite understand what people were saying to them. I found that unacceptable, because these were the greatest people I have ever been able to meet, and I love them dearly. I saw that it wasn’t just a problem for them, it’s a problem for a lot of people. Once they start losing the ability to carry on a conversation, they start to withdraw, and that can happen as early as their40’s, when people lose the ability to distinguish and understand speech in a crowded restaurant when there’s a lot of background noise. It becomes very different and difficult for them to socialize.
Audiologists are there to help people hear better and finding the right audiologist is just as important as choosing the right hearing aid. You have to find someone that you can communicate with. It’s amazing how much time you end up spending with your audiologist, especially if you’re a new user of hearing aids and I think that you’ll find that you can communicate the problems, the issues, the good things and the bad things, better to someone that you like, someone that you think is caring, someone that you think comes to work every day and wants to do something to make people hear better. I think there are some people who don’t want to do that, and I completely understand that, but, for you, you need to find someone who cares enough to listen to what you have to say.
You also want to find someone who’s up to date with everything that’s going on in the industry. Every time we turn around, something new is coming out for hearing aids, because they’re all computer driven now, and anytime we make a computer smarter, we make a hearing aid smarter, which means that every month I end up taking additional trainings to learn what’s new, to learn what’s different, and then see if there’s any benefit to incorporating these new technologies into my practice so that I can provide them to my patients. One of my favorite things to be able to do is find something that is really exciting, and I know that this particular feature will add so much benefit for a particular group of people, people that perhaps have a profound hearing loss, or people that have hearing loss only in one ear, or people who spend a lot of time on the phone. I immediately send out information to those patients in my practice and say, “Hey, come in and try something new, because you might really like this.”
That’s what I want for you. I want you to find someone who’s going to proactively look and see what accessories, what apps on your phone, what new television will help you hear better, cause that’s what your audiologist is here for. These individuals, these caring audiologists, are available at every price point. It doesn’t matter if you’re buying the premium level, most expensive souped-up hearing aid, or if you’re getting something that’s more entry-level, because that’s what you can afford. An audiologist is going to help you use whatever device you choose effectively. A caring audiologist is going to be able to counsel you through what are reasonable expectations and what are completely outlandish and there’s no such thing as a hearing aid that will give that to you. An audiologist is patient enough to sit down and go through for the 50th time how to connect your new iPhone hearing aids to your iPhone. I want you to find someone who’s willing to put that kind of effort into their patient care, because you deserve it. It doesn’t matter how much you’re paying for the device and how much you’re paying for the service, you deserve to have someone who gives you what you need, and gives you what you want. I hope this was helpful for you. If you have any questions, please feel free to write down any comments underneath this and I’ll try and get as much information back to you as I can. I hope that whether it be with us at Quincy Hearing or elsewhere, finding the right audiologist will help you improve your quality of life and ability to enjoy the benefits of better hearing.